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About Us

Meet the Team

Picture of Josh Cissell
Josh & Diana Cissell Owners

Property management was never on my radar. Selling large tracts of timber and recreational land was the thing that drew me into real estate during college. As a way to have a base income, I was part of starting a management company that grew exponentially right out of the gate. In a few short years, I was managing approximately 300 units. I realized property management may be a good gig for me, but I quickly realized that growing fast and big was not how I wanted to do it. I stepped away from full-time property management for a few years to work with an organization called Young Life. At the end of 2010, Cissell Management Company was formed. I slowly started managing a few properties on the side again. In 2013, I went back into full-time property management.

But this time was different. This go around, my goal wasn’t to build a business. Cissell Management Co. was just a means to an end. The company was the vehicle I needed to sustain my wife and me so we could do what we love: invest in people and live a big story. This time, rather than a shotgun approach to building the business, I took a laser approach and only managed the properties that fit my niche. I intentionally grew the business slowly and methodically. This allowed me to provide exceptional service and refine the skills I learned at the previous company I helped create.

This brings us to today. Again, business is a tool for us to live a better story. At the end of our lifetime, I hope to be known not for owning a successful business or being a “real estate tycoon.” I hope to be known as someone who was a part of changing our business culture and the world. I hope to be known as someone who cares for people well. I hope Cissell Management Company is an example of only taking what we need and passing the rest on to the next person so they may have the same freedom we have. Rather than creating opportunities for myself for the sake of making more money, I hope to help create opportunities for others who don’t have the skill set to do it for themselves. Rather than seeing tenants as a dollar symbol, I want to see them as people. I want them to know they are important and matter to me. They are not just a means to an end. I want property owners to know I’ll do my best to look out for their best interests, even if it means I don’t make money. This business is our connection point with the world.

Live large,
Josh Signature
Josh Cissell
Broker, Owner

Our Core Values

Live Large

We don’t want to look back at the end of our lives and feel like we were just another statistic. Living large is different for everyone, but at its core, it means being intentional about the kind of life we’re building—both individually and as a team. At the end of your lifetime, what do you want to be said about you—the life you lived and the person you were? As a company, we challenge ourselves to live authentically and contribute to something meaningful, ensuring that we don’t look back with regret. We’re fully present, fully committed, and fully alive, knowing that the impact we make today has the power to change generations and shape the world we create together.

Be Who You Are

We do our best work when we’re real and authentic—when we own who we are and lean into what makes us great. Being in the right role matters, and we believe in putting the right people in the right seats where their strengths can shine.

Keep Growing

No one thrives by staying still. We expect each other to keep learning, sharpening our skills, and becoming even better. When we do, we don’t just improve individually—we make the whole team stronger.

Transparency

We believe in being open, honest, and real—with our team, our clients, and our customers. Transparency isn’t just about sharing information; it’s about showing up authentically, communicating clearly, and building trust through honesty. We don’t hide problems or say what people want to hear—we tell the truth, even when it’s hard, because that’s how we create real relationships and real solutions.

Lead with Kindness

Being open, honest, and real matters—but so does how we deliver the message. We treat people with kindness, even when it’s not deserved. Hard conversations are necessary, but they should never come at the cost of empathy and respect. Candor and kindness go hand in hand, and we believe the strongest relationships are built on both truth and care.

Systematic Approach

Systems and structure aren’t a prison—they’re freedom. The right systems remove chaos, simplify decisions, and make us more efficient. We don’t create processes for the sake of it; we build them to make things easier and more effective. Strong systems allow us to move faster, work smarter, and deliver excellence every time.

Get Stuff Done

We don’t wait to be asked—we anticipate, solve, and act. Every person’s time is invaluable, and we respect that by thinking ahead, solving problems before they happen, and making things easier for others. We provide answers before the questions are asked and take care of things before anyone even realizes they need to be handled. Being proactive isn’t just a mindset—it’s how we take care of people and deliver excellence.

Extreme Ownership

Everything we touch is ours to own—no excuses, no passing the blame. If something isn’t right, we don’t just complain about it—we take action. If a problem exists, we take responsibility for what we can control and do our part to help solve it. Even when something isn’t directly our fault, we own our role in the outcome. That means taking full responsibility for our work, our decisions, and how we support our team. The difference between leaders and bystanders is ownership, and we choose to lead.

Fail Forward

Failure isn’t just okay—it’s necessary. If we never fail, we’re not pushing ourselves, we’re not growing, and we’re not Living Large. The truth is, we will fail at all of these core values. We’ll miss opportunities to be proactive, we’ll struggle with systems, we won’t always lead with kindness—but what matters is that we own it, learn from it, and keep moving forward. Every failure teaches us something—what works, what doesn’t, and what needs to change. We don’t dwell on mistakes; we use them to get better. Failure isn’t the end of the road; it’s how we grow and improve.